FAQ - SALES

Most frequent questions and answers

Yes, Frylite are fully licensed and permitted to take away waste oil and hard fats and comply fully with the requirements of the environmental agency.

Price of oil varies depending on the type of cooking oil used. We offer a large array of different cooking oils such as Soya bean, Rapeseed, Prep oil, Extra virgin olive oil.

If you are a new customer, our sales team will issue you with a unique reference number and can arrange a regular delivery schedule that suits your requirements.

Frylite provide an all in one fresh oil and waste management system, we can provide bulk tanks or 20L/10L buckets of fresh cooking oil and 100L/200L barrels for the disposal of waste cooking oil or hard fats.

Yes buckets are returnable, this is because Frylite are fully committed to helping reduce the waste and potential harm to the environment we live in. Waste oil or hard fats can be put back into our buckets and we can take it away at the same time that we deliver fresh oil to your premises.

FAQ - DELIVERY/COLLECTION

Most frequent questions and answers

When you become a Frylite customer you will be issued a delivery date. If you need oil before this, we will try and accommodate you. If you did not receive a delivery date, please contact us.

We work on a two week cycle. We deliver depending on your needs/usage. We can service customers weekly, fortnightly, monthly.

In most cases we will be able to provide an emergency delivery, as we have vehicles throughout the whole island of Ireland daily.

Please contact us and a member of our Sales team will be in touch today to arrange a meeting for delivery and collection.

Yes buckets are returnable, this is because Frylite are fully committed to helping reduce the waste and potential harm to the environment we live in. Waste oil or hard fats can be put back into our buckets and we can take it away at the same time that we deliver fresh oil to your premises.

FAQ - CREDIT CONTROL/ACCOUNTS

Most frequent questions and answers

Our systems update your account throughout the day so we can accurately read your current balance even if a delivery is made on the day of your query. You can sign up to our online portal to check your balance any time, anywhere.

You can sign up to our online portal to view and manage your copy invoices and statements, any time, anywhere. You can also contact us if you wish to receive any of these documents via email or post.

We process and allocate your cheques and bacs payments on the same day as we receive them, giving you peace of mind that your account is in order.

At the moment we need to forward a new Direct Debit Mandate to you for your completion and signature, this must be returned by post to our head office for processing. We are however working on improving this service with the view being able to accept Direct Debit instructions over the phone.

We normally request our Direct Debits on or around the 20th of each month, although this is subject to bank holidays and weekends. The actual date and amount is stated on your monthly statement.

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Supplying Fresh.

We supply a range of quality cooking oils straight to your door at prices that make sense.

Collecting Waste.

Our reliable service collects waste cooking oil, making us the natural choice for complete vegetable oil solutions.

Converting to Fuels.

Everything we collect from the food industry is converted into renewable energy.

About

Frylite is Ireland’s leading supplier of fresh cooking oil and collector of waste oil. With a reputation that has been built on exceptional quality products and service, we have an unbeatable wealth of knowledge and expertise of the food service sector throughout Ireland. At Frylite, we provide the complete oil management system, with a ground breaking all in one oil supply and waste collection service.

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